WA-Richland

I had great experience working with Loan Factory, special thanks Kimberly, Lucy and team. They were responsive, explained all the requirements clearly. The approval process was completed within the expected timeline. Highly recommend their loan services.

Fantastic experience from start to finish. Hannah and Tyler from Loan Factory are extremely knowledgeable, prompt and professional. They got us a great rate and made our entire mortgage process seamless- We close quickly and couldn’t be happier. Highly recommend- 5 stars all the way 🤩

I came back to Loan Factory again after a couple of years, and I’m really glad I did. From start to finish, the team was friendly, responsive, and genuinely cared about helping us through the loan process. Matt and Ethan were especially wonderful to work with — they helped me with all of my questions and took the time to explain every concern I had in detail. They were always patient, knowledgeable, and made sure I fully understood each step of the process, which gave me a lot of confidence and peace of mind. What stood out most was their positive attitude and willingness to help with anything we needed. They stayed responsive throughout the entire process and were able to close our loan on time, making everything feel smooth and stress-free. Overall, it was a truly positive experience, and I sincerely appreciate all of their hard work and support.

Lynn is great. She takes her time and got us the best deals.

Minh and Steve were incredibly helpful and dedicated throughout the entire home-buying process. They were always available to answer questions and quickly resolve any concerns I had. I felt very confident and at ease working with Anh Minh and choosing Loan Factory for my first home-buying journey. Their support made the process smooth and stress-free.